FREE GROUND SHIPPING ON ANY ORDER OVER $49

FREE ground shipping on all orders over $49! Order amount will be finally based on your total PayPal payment. A low flat rate charge will be charged for expedited and air shipments. Please note that the shipping right now can only reach to the following areas. If your shipping address is limited here, you can click “BUY FROM AMAZON” and skip to Amazon. This offer is non-transferable and subject to change without notice.

Areas we can reach to:
Ukraine, Canada, UK, France, Norway, German, Australia, Israel, Saudi Arabia, Russia, Hong Kong, Korea, Malaysia, Singapore, Austria, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, Netherlands, New Zealand, Poland, Sweden, Turkey, Finland, Ireland, Portugal, Mexico.

FREE GROUND SHIPPING ON ANY ORDER OVER $49

FREE GROUND SHIPPING ON ANY ORDER OVER $49 Free Ground shipping is valid in the USA only! Order amount will be finally based on your total PayPal payment. A low flat rate charge will be charged for expedited and air shipments. Please note that the shipping right now can only reach to the following areas. If your shipping address is limited here, you can click “BUY FROM AMAZON” and skip to Amazon. This offer is non-transferable and subject to change without notice.

Areas we can reach to:
USA, Ukraine, Canada, UK, France, Norway, German, Australia, Israel, Saudi Arabia, Russia, Hong Kong, Korea, Malaysia, Singapore, Austria, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, Netherlands, New Zealand, Poland, Sweden, Turkey, Finland, Ireland, Portugal, Mexico, Taiwan, Japan, Brazil, Spain, Belarus.

Home/Warranty And Return

Bestek Warranty and return

30-Day Money-Back Guarantee for Any Reason

Free 18-month Warranty from the date of purchase.

18-month full protection for your BESTEK products, home appliances with 12-month.

FAQS:

1. What isn’t covered by the warranty?

2. When does the warranty begin?

It begins from the date of your purchase.

3.How do I claim the warranty?

If you think the Bestek product is defective and under warranty,you can submit a request of Return or Exchange on support page, or contact us at support@bestekmall.com with your purchase proof and your reason for the claim.

Before submitting a warranty claim, please refer to the specific FAQs for your product and try it on all the troubleshooting advice.

4. Will the warranty be renewed if my product is replaced?

Sorry, the warranty begins from the date of your original purchase. It won’t be renewed after a replacement. Unauthorized reselling of Bestek products is strictly prohibited.

Refund

1.In which cases you can apply for a refund?

2.How long is the refund process?

Refunds are usually dealt with successfully within one month after your product return. And return will be credited to your original payment account.

Return& Replacement

1.What should I do if I want to return my product?

Bestek warrants that customers are free to apply for refund and replacement for defects in materials or workmanship. If your Bestek is verified to be defective, you may contact us for a return and replacement claim by support@bestekmall.com.

2.What is the process of the claim for return & replacement?

Submit your application for the return & replacement. Check the returned item whether it is within our rules of Return & Replacement. If it meets our rules, we’ll arrange refund or send you a new one. While if it doesn’t satisfy our rules, your item will be returned.

3.What should you do if you receive an item that is different from what described online?

It is Bestek’s mission to pay much attention to product quality and customer’s using experience. If you receive a wrong item or the product is found defective, you can apply online for refund or replacement or contact us with your order receipt.

4.Do I need to return a product along with its packaging, manuals, adapters or others accessories?

It could vary based on the product and claim. But we suggest you to send it as originally came in the box. Also include the receipt and BestekMall Order ID as proof of your purchase and a copy of your claim.

5.What if you don’t have any proof of purchase?